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Queue Management System

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Are you facing problems like unorganized waiting areas, increased customer waiting time, increased employee idle time, frustrated customers due to unfair serving, unable to monitor the performance of a branch located in a distant location, in short, are you unable to create a unique customer experience which can be your competitive edge? Relax!!! We can solve your problem. Our Q management system in Dubai is designed not only to address all your problems but also help you create an environment where your customers can feel at home even while waiting. Our queue management system in Dubai can redefine customer experience and help you create a competitive edge.

Our Q management system in Dubai is ideal for Banks, Telecom Service Centers, Government Institutions, Hospitals, Retail, Airlines, Embassies or any other organization which encounters heavy flow of customers. Moreover, our queue management system In Dubai is designed to help you create a service delivery environment where customers can enjoy a memorable experience resulting into the highest levels of customer satisfaction, consequently making them more loyal to your brand.

Enhance operational efficiency further by integrating smart analytics and real-time monitoring, empowering decision-makers to optimize services, reduce wait times, and elevate every interaction, ensuring sustained growth and customer delight consistently.

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Rapid-Q

Queue Management System

Rapid-Q Queue Management System is designed to help you create a service delivery environment where customers can enjoy a memorable experience resulting in the highest level of customer satisfaction.

Electronic Solution for “Queuing”

Rapid-Q Queue Management System provides customers with standard satisfaction and a high-tech queuing solution to cater to queuing problems faced by customers. Rapid-Q Software has the ability to accommodate customization to any extent and mold itself to adapt to the needs of businesses from different sectors and industries.

Don’t make your customers wait!

Rapid-Q ensures customers’ “wait times” are reduced. Keep your waiting areas clear and customers happy by minimizing wait times. Get to know your customers with forms & feedback. Excessive queuing and waiting areas are among the leading causes of dissatisfaction in banks, retail stores, hospitals, and government institutions.

Information Kiosk

  • Experiencing an organized customer service environment and fair serving chance.
  • Saves customer time spent waiting.
  • Generates tokens containing date, time, branch, token number, selected services, etc.
  • Allows customers to wait in a more relaxed environment.
  • Improves efficiency of management.
  • Provides better customer orientation.
  • Streamlined communication.
  • Utilizes customer data.

Rapid-Q Queue Display

Completely Touchless Experience!

Rapid-Q provides a QR code for tokens, offering a completely touchless experience.

  • Provides user-friendly service.
  • Minimizes direct interaction with mobile.
  • Allows appointment booking.
  • Serves quickly.
  • Provides a comfortable atmosphere for visitors.
  • Helps maintain social distancing.
Ideal Solution for Queuing

Ideal Solution for Queuing

  • Banks
  • Telecom Service Centres
  • Government Institutions
  • Hospitals
  • Retail
  • Airlines
  • Embassies
  • Schools
  • Heavy customer flow organizations
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Benefits

  • Keeps queues organized.
  • Improves conversion rates.
  • Optimizes store layouts.
  • Organizes in-house staff efficiently.
  • Tracks queuing status remotely.
  • Understands customer trends.
  • Centralized administration.
  • Advanced reporting engine.
  • Live monitoring status.
  • Third-party application integration.

Features

  • Calling by Name: Customization and localization of service.
  • Live Status: Mobile notifications for wait time.
  • Time Saving: Setup in less than 10 minutes.
  • Customer Feedback: Insights and performance metrics.
  • Digital Signage: Engaging displays across devices.
  • Virtual Calling Unit: Web-based counter interface.
  • Effective Management: Efficient queue management.
  • Mobile & Web App: Cross-platform service delivery.
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Our Portfolio

We are an IT projects company specializing in software, IT automation, and advanced surveillance security technologies. With 14 years of expertise, we provide turnkey solutions to government and corporate sectors. Our success is driven by a strong team spirit, collaboration, and a shared commitment to excellence. We deliver innovative, reliable, and scalable solutions tailored to each client's needs. Together, we are dedicated to making a lasting impact through our expertise and teamwork.

Visitor Management

(VisitHub)

Attendance Management

(TimeSuite)

Queue Management

(RapidQ)

Meeting Management

(MeetSync)

Digitak Kiosk
Turnstile-Image

Access Control

(Turnstile)

Asset Management

(Assetron)

App Development

About us

We are counted amongst the leading access control system company in Dubai. With the security threat increasing with each passing day, having reliable security cards, card readers, access controllers, alarm management systems, video recorders, etc., has become indispensable for any organization. At Secure World, we bring together the expertise in the security industry and cutting-edge technology to create effective security solutions for your enterprise.

With expertise, teamwork, and integrity as our core values, we ensure that our systems, software, and security solutions win the trust of our clients and build long-term relations. Our entire team works with the sole aim to provide our clients with the most effective and efficient tools to set up a strong security infrastructure. Being one of the best access control system companies in Dubai, we analyze your business workings, its systems, and security requirements to develop the most effective solutions to create a strong security layer.

We proudly announce that Secure World has received “The Best High Tech Security Company 2018 UAE Business Awards” by MEA Market 2018 organized by AIGLOBALMEDIA, UK.

Testimonial

We are counted amongst the leading security based on AI solution companies in Dubai. With the security threat increasing with each passing day, having reliable security cards, card readers, access controllers, alarm management systems, video recorders, smart meeting solutions, Q-Management Solutions, etc., has become indispensable for any organization. At Secure World, we bring together the expertise in the security industry and cutting-edge technology to create effective security solutions for your enterprise.

Queue Management and Mobile app at Emirates driving school

Face recognisation access control at RTA Dubai taxi

Health App for Ministry of community development

Contact Us

Have a question or comment about Our Products & Services? You can reach us by chat, phone or the email below.